FlatBill Rate
Billing that is flat-out easy.
With so many uncertainties each month, FlatBill is a rate option that ensures your bill stays the same. It’s great for those who don’t want fluctuations in their electric bill from month-to-month.
For additional questions on FlatBill, call 1-877-FLATBIL (352-8245).
(Monday-Friday, 8 a.m. to 5 p.m., excluding holidays)
How does FlatBill work?
Your FlatBill rate includes an additional amount to ensure no change in your payment due to summer’s heat or winter’s cold, changes in your electricity usage or other factors. The offer considers your past electricity usage, expected weather for the upcoming 12 months and predicted changes in usage.*
Important Things to Know About FlatBill:
What is FlatBill?
Family Dwelling FlatBill is an optional residential rate plan available to qualified customers. This plan offers a contracted fixed bill amount for a 12-month period based on your previous year's history at your current location.
Your FlatBill amount includes additional charges to cover changes in usage, variations in weather conditions, and other factors that could affect the cost of providing electric service to you. This amount may be more than what you would pay under your existing rate plan. Overall, you’ll get a simple, predictable monthly bill with no surprises for a full year.
What are the benefits of FlatBill?
It's convenient and consistent. With FlatBill, you receive predictable-to-the-penny bills for 12 months.
You can budget like a boss. Knowing your monthly payment will help you budget your power bill better than ever before, so you can focus on other areas of your life that require financial attention.
It eliminates surprises. It accounts for any slight changes to your bill due to the season and changing weather patterns.
What happens if I go on FlatBill and want to switch back to my previous plan?
You can withdraw from the FlatBill plan at any time. If you choose to withdraw before the end of the 12-month agreement, you will pay any difference between the amount paid on the FlatBill plan and the amount that would have been paid on the standard residential rate. No refunds or bill credits will be provided if the amount paid on the FlatBill plan is greater than the amount you would have paid on the standard residential rate.
How do I renew my Flatbill offer?
We will notify you of a new FlatBill offer at the end of the 12-month agreement, and you will automatically be re-enrolled in a new 12-month agreement unless you request otherwise within 30 days.
What are the eligibility requirements for FlatBill?
You must be at your current residence and in good financial standing with Alabama Power over the previous 12 months. Check here to see if you’re eligible.
How is FlatBill different from Budget Billing?
Both programs offer an alternate way of paying the high seasonal bills. However, the notable difference is that FlatBill is a contracted set price over a 12-month period while the Budget Billing amount may fluctuate depending on usage.
*Your calculated FlatBill amount is subject to possible tax adjustments. See FlatBill rate sheet for full terms and conditions.