Payment Locations
Pay Where You Shop
Did you know you could pay your power bill at locations convenient to where you live, work and shop, such as Walmart, Dollar General and CVS? In fact, there are over 2,000 authorized payment locations across the state and thousands more nationwide that accept Alabama Power payments. Flexible and convenient, most participating locations are open evenings and weekends.
How Does it Work?
Simply take your Alabama Power bill to the service counter and specify how much you want to pay. Payments will post to your Alabama Power account immediately and a receipt will be provided. Please note there is a convenience fee of $1.50. The barcode on your bill is required at select merchants. If you do not have your bill handy, click here to obtain your barcode. You must have your account number to retrieve your barcode.
Additional Payment Methods
Choose from a variety of payment methods, all of which are secure, simple and designed to meet you where you are.
Pay by Phone
Our Customer Service team can assist you with payments
and questions at 1-800-245-2244.
Pay by Mail
Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292
FAQs
Where can I find a list of payment locations near me?
Visit this page and simply enter your address, city or zip code to find a list of locations near you.
What do I need to make a payment at a merchant location?
You will need your account number or power bill. Some merchants will also require the barcode shown on your power bill. If you do not have your power bill handy, go here to obtain your barcode. You must have your account number to retrieve your barcode.
Do all merchants require a barcode?
No. When looking for the closest location to you, those merchants who require a barcode will note “barcode required” by their listing. You can also visit this page to find a list of the current merchants who require a barcode.
Is there a fee to pay at a merchant location?
Yes, the fee is $1.50. The $1.50 fee is a convenience fee paid to the vendor for processing the payment. No part of this fee is collected by Alabama Power.
What forms of payment are accepted?
Cash is accepted at all locations, and some locations accept debit cards. Credit cards and checks are not accepted.
Can past due bills be paid at authorized payment locations?
Yes.
Can I make partial payments at authorized payment locations?
Yes.
Can I make payment arrangements at authorized payment locations?
Authorized payment locations will not be able to assist with payment arrangements. To make a payment arrangement, you can do one of the following:
- Call 1-800-245-2244. Select Option 2 for Billing and then Option 2 for Payment Arrangement. From there, follow the prompts. Please note: you will need to know the primary phone number on the account and the last four digits of the account holder's social security number. If you do not know the phone number, you will need to know the account number or full social security number of the account holder.
- Log in to your account online at alabamapower.com. Select Payment Arrangements under Billing and Payments.
- Visit an Alabama Power business office.
How long will it take for my payment to post?
If you provide the merchant all the required information (barcode and account number), your payment should post immediately.
Are there payment locations outside of Alabama?
Yes! There are more than 90,000 authorized payment locations across the U.S. All you need is your power bill or account number to make a payment. And remember, select merchants may require the barcode on your bill.
