A rate plan determines how much you pay for electricity. Your choice of rate plan is your responsibility. Family Dwelling (Rate FD) is considered the standard residential rate, and all other rate plans are considered optional. You may choose to take service using one of the optional rates, assuming you meet the qualifying requirements, and request to take service under the conditions of the optional rate plan.

Changing your plan could save you money, depending on your home's efficiency, your energy usage and your habits/lifestyle. 

We offer digital account tools to help you understand and better manage your energy usage, so you can decide if the plan you are currently on is best for you. Our team is also available to answer any questions you may have to better inform your decision to switch.  

All our plans are for a 12-month term, so you can change about once per year. You may incur a fee if you change plans more often.

Give us a call at 1-800-245-2244, and we’ll guide you through the process.

The monthly base charge is applied to every customer based on the rate plan you choose. This charge includes general costs, like metering, billing and customer service, that do not vary with the amount of energy used (kWhs) each month.

Because electricity cannot be stored in large quantities, the generation, transmission and distribution of electricity needs to have the capacity to meet the peak demand of all our customers at any given moment. A monthly demand charge is included in some rate plans to recover costs associated with maintaining the level of service to meet the demand you need when you need it. It is calculated based on your highest usage during a given time period. This type of charge allows you to save if you can adjust energy usage and demand (avoid using major appliances at once) during peak use hours.  For rate plans that do not have a monthly demand charge, these types of costs are included in the energy charge of the rate plan.

The energy* charge includes costs that vary with the amount of energy (kWhs) that you use each month. It includes certain operations and maintenance costs associated with generating electricity. This type of charge is included in all rate plans and is often used to cover other types of costs such as demand when there is no monthly demand charge.  This type of charge allows you to save if you can reduce your energy usage (kWhs) overall or during specified peak use hours.

_{*Please note that fuel is also a major type of energy cost recovered through a separate rate that applies to all customers (Rate Rider ECR – Energy Cost Recovery). This is the cost of fuel used to generate electricity and is based upon how much electricity you use. To calculate the fuel charge, simply multiply the kWhs consumed for the month by the ECR factor (use the amount in the SEC column for residential customers), which is stated in mills/kWh. A mill is 1/10 of a cent; example: 31.936 mills = 3.1936 cents.}